[Resolved]  Oyo Rooms — kanchan international digha (oyo3507) denied to my check in

Hi,
This is to inform you i am tanmay guha niogi traveling digha for honeymoon from coochbehar it's more than 1000 km away and booked hotel through oyo on 27/11/2018
My booking id - djse8273 (Kanchan international),
It's my horrible experience that when me and my newly married wife enter the hotel and show my booking i'd in the reception the receptionist denied the cheek in and ask me to go to another hotel he not able to check in through oyo.
Can you answer
What is my fault??
I am very disappointed and i am going to further legal action.
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Jan 14, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Our relevant team will get in touch and assist you shortly.

Regards
Team OYO
 
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