[Resolved]  Oyo Rooms — mid night they said to vacate the rooms

Address: 1 Haridwar Rishikesh Badrinath Rd, Dhunar Gaon, Rishikesh, Uttarakhand 249175, Dehradun, Uttarakhand

Hello Friends,

I am sharing my experience have done a hotel booking in OYO 29047 Yoyo Moonlight Rishikesh, on On Sat, 13 Apr at 5:50 AM Booking No.: - CAMN6529 for one day and the hotel person came in my room and told me to vacant the room or again book the room or pay extra for the room because My room will get checked out automatically by 4 PM, And that time I was sleeping, you can't imagine how much I got socked, then after I called Oyo customer care they took 10 mints to understand what happened and again they keep me hold for 45 minutes and then they disconnected the call, again I have called with another number he had also done the same thing at last one person has transferred the call to the guest manager, I surprised and get a 2nd shock after listening to his solution of the problem, he told me to book another room, that the solution. Never book the Room in Rishikesh with OYO, This was my experience with OYO. And one more thing the time was 9 PM with my two sisters and my friend.
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May 27, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
 
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