Oyo Rooms — Misbehavior of staff.

ajinkmawad

from Noida, Uttar Pradesh

May 15, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.ahujaresidency.com

I am staying at ahuja residency, sector - 44, noida. The staff here is very rude and misbehaved with us. We had ordered 7 cups of tea of which 3 cups of tea had to served in sometime. When the remaining order was not served we asked them thrice to get the remaining order but they refused to complete it. It has been an very disappointing experienece for us. Horrible staff and unacceptable behaviour.

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Comments

dnbrax

from Noida, Uttar Pradesh

Jun 15, 2016

About refunding money

Booking id rxzh2890
during the booking tranction failed and room doesnt get book after 1.5 hrs i get the msg that room is booked and they deduct 792 rs from my account, but i already booked another local hotel.
I called immediately to cous. Care but they did not refund any money.

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jun 22, 2016

Verified Support

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard