[Resolved] Oyo Rooms — misbehavior with me

Gopi Krishna Thota

from Mancheral, Telangana

Apr 29, 2019

Address: Hyderabad, Telangana

I dr t gopi krishna ent surgeon from hyderabad resided in rajat residency oyo15419 dollygunge port blair on 27th april 28th april in 4 rooms booked by muthukumar indian tourism today on 29th check out reception person/owner was very impolite towards me shouting, using foulwords and about manhandle while submitting my review. I condem such behaviour towards me and request you to take proper action againist him.

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Jun 2, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

OYO Rooms Customer Care's response Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will take it from there.

Regards,
Team OYO

Apr 29, 2019

Updated by Gopi Krishna Thota YNKQ4083 & WHKN6591 are my booking details.

Verified Support

Apr 30, 2019

OYO Rooms Customer Care's response Thank you for sharing the details, we'll get this checked.

Regards,
Team OYO.

Verified Support

May 01, 2019

OYO Rooms Customer Care's response We understand that no apology would be adequate to cover up the inconvenience caused to you. Our team addressed the concern highlighted by you with sheer diligence. Your valuable feedback has been registered with us and we'll certainly forward this to the relevant team. Do reach out to us for any assistance in the future.

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Comments

Gopi Krishna Thota

from Mancheral, Telangana

Apr 29, 2019

YNKQ4083 and WHKN6591 these are my booking references. I request you to take action against the owner / receptionist for his odd behavour against the customer with family.