[Resolved] Oyo Rooms — miss behavior and extra charge

Rkbindas

from Noida, Uttar Pradesh

Mar 30, 2019

Address: A 34 road no 2 Near IGI airport, Mahipalpur, Delhi 110037, 110037

Deer sir,
I have a complaint regarding the oyo hotel vy which is located in mahipalpur delhi. I have booked a room in oyo. My booking i'd is ljsc6590. And i have check in on 11 am and a person whose name is pus pend or a he took me extra charge of amount 300 for check in before 12 pm and he said to me if you have not gave the money you can cancel the booking and at this time i have no any option. So i have pay to him the extra charge. And that behavior was very bad. And this paytm no is [protected].

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May 7, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2019

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO

Verified Support

Apr 02, 2019

OYO Rooms Customer Care's response Our concern team tried calling but couldn't connect with you. Also, we have sent you an email along with all the necessary details hope you'll acknowledge the same. Let us know if you need any further assistance.

Regards
Team OYO