[Resolved]  Oyo Rooms — missing items

Address: 500094
Website: www.OYO rooms

Booking id inrg9371. Checked in on 8.11.18 at oyo tirupati 6660 and checked out on 9.11.18. On returning to hyderabad i found that i was missing a few things which i did not realise while i was there. I can do nothing about this now as i should have noticed and taken up the matter there itself. I am bringing this to your notice as it should not be repeated.in the morning i called [protected]. They gave me the number [protected], the same number that i had but, repeatedly i got the message that it is not in service.
The items missing were a 1/2 lr. Pink colour steel water bottle with a turqoise blue lid, a yellow tupper ware plastic box, a white and purple folding umbrella with minnesota writted on it and a small massage oil bottle.
They are small items but, such incidents should not happen. We lose trust in oyo.
I only wanted to speak to the hotel manager about this but, since i am not able to get through to them i have lodged this complaint.
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Dec 27, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
OYO Rooms Customer Care's response
Dear akmanjula,

This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO
 
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