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OYO Rooms

Oyo Rooms — Money Deducted but no booking and no refund from oyo

Website: www.oyorooms.com

I booked a hotel on oyo and the payment got deducted but on the app no booking ID got generated. Now when I contacted the customer care they said that the payment was unsuccessful on their end and we need to contact our bank partner...but we have a transaction ID through which the payment was confirmed..I don't know why they are not taking responsibility and initializing a refund...
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Hi Suhawana, thank you for writing to us. Please share your registered email id and phone number with us so we can get this investigated further and help you with an update. ~Team oyo
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