[Resolved]  Oyo Rooms — money stolen out of our safe

Address: 315 ⁄ 19-20 Moo 9, Pattaya 3rd Road, Central Pattaya, Nongprue, Banglamung, 20150 Pattaya, Thailand

Hi,

My brother and i booked a hotelroom 12 till 17 december,

We unfortunately discovered that money was stolen out of our safe.

This is not done!, after we read we are apparently not the only ones who experienced this scam.

Offcourse we have the hotel the lowest rate possible, till today we still didn't get an answer from the hotel or the oyo group who said they will invest this case.

Out of my safe they stole 8000 thb, my brother was stolen 12.000 thb.

We stayed in oyo 146 rivana boutique.

It would be great and justly you compensate our losses.

Regards.

Mario cools.

Peter caerels.
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Mar 1, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2020
OYO Rooms Customer Care's response
Hello,

We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking id over direct message to help us serve you better.

Thanks & Regards
TEAM OYO
 
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