[Resolved]  Oyo Rooms — mr. vikram, the rude senior!!

Address: New Delhi, Delhi, 110015
Website: Oyo rooms

I had booked oyo rooms for 4 days, but the rooms were dirty, water was dripping from the roof, garbage was littered outside the house, the seniors are abusing me as well. And when i asked them about giving me refund, they told me that it’s my freaking fault that i booked the room for 4 days, i should’ve done it for only 1 day.

That is how an indian family trip should be booked, by booking rooms for 1 day and wander around next day. When people say ‘oyo rooms’ are bad, i thought i’ll trust the company once, but they have made my experience real bad, especially that rude-produlent senior - mr. Vikram!!

I just want my refund for the whole 4 days, i don’t want to waste my money on such a fraudulent company!!
Was this information helpful?
No (0)
Yes (0)
Jun 18, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 12, 2018
OYO Rooms Customer Care's response
Dear Neehal,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6587
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information