Oyo Rooms — My money got deducted but there was no booking done

sharan22

Oct 1, 2021

Website: oyorooms.com

I tried calling an oyo executive at [protected] they picked up my call and a guy from reception desk ask me to provide a number for booking and then he booked a room for me at oyo 143 townhouse royal garden for check in on 30/09/21 -check out date on 01/10/21 his name was arnindam from kolkata and then he asked me to do a payment of rupees 799 as i recevied a request of 799 and i payed the amount of 799 and then he told sir i am sending you booking id and other details but i did not recevied anything till yet so i wll be vey gald if you guys do help me out with this i am attaching my booking transection id as well i want my refund of rupees 799 tought i did not went to hotel for staying thanks you in anticipation

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OYO Rooms customer support has been notified about the posted complaint.

Oct 01, 2021

Updated by sharan22 i just want my money in this number [protected] or you guys can reach me out on the same number provided cafefull other wise i gonna complaint direct to the court or ritesh agarwal

Verified Support

Oct 01, 2021

OYO Rooms Customer Care's response Hello Sharan,

Oyo does not authorize any of its employees, consultants, third-party vendors, associates to collect payment in any other form other than payments from secure Oyo gateway and its affiliated OTP payment gateways link. Any instances where a collection of payment is attempted from any unauthorized payment gateways other than the ones mentioned above are acts of fraud. Encountering & acting on the same is solely on your own accord and discretion. Oyo will not be responsible for any loss liability arising out of such an event.

Thanks & Regards
TEAM OYO

Oct 01, 2021

Updated by sharan22 i have a file did you guys saw even once
i just want my refund or else call me in [protected] oyo has the worst service ever known to me i wll raise my voice aginst this issue wait and watch

Oct 01, 2021

Updated by sharan22 i have attached a file see onece you will undestand the gateway i have made the payment to oyorooms.[protected]@hdfcbank u guys are fooling us i called a number [protected] is this third party number and my money got deducted from oyorooms.com you guys are ahving fun over here