[Resolved] Oyo Rooms — my refund of 6293 is not initiated by oyo more than 45 days.

[Resolved] Oyo Rooms — my refund of 6293 is not initiated by oyo more than 45 days.

K kr.ayush khare Jan 14, 2020

Booking id : yqrb6405 Date of incident:5dec My booking was confirmed by oyo, however when i reached the property rooms were not as in the app. Then i cancel my booking on 5th dec and i dont get my refund of 6293 i contact several times every executive tell different excuse i shared my bank statement it us worthless i have paid advance 7572. They are no benefits in paying in advance more than 45 days sill my amount is not refunded it is terribly dissatisfying i am fed of calling oyo again without any worthy results. They are giving new dates instead of giving my refund. +4 photos Was this information helpful? No (0) Yes (0)
Jan 15, 2020 Complaint marked as Resolved Company has mailed me which i have posted and giving new dates instead of refunding money there executive only ask for bank statement which is worthless OYO Rooms customer support has been notified about the posted complaint. Jan 14, 2020 Updated by kr.ayush khare Now they are giving new date it already more than 45 days and they say decline we again initiated it . Verified Support Jan 16, 2020 OYO Rooms Customer Care's response Hello Guest, We never want any dissatisfactory experience for any of our guest and are getting this checked for you. Regards, Team OYO Jan 17, 2020 Updated by kr.ayush khare My complain still not resolve oyo is generally providing transaction id not more than it. Its a fraud just give me your bank statement or in which account no you have refunded my amount of 6293. It is still not initiated in my account poor service of oyo they are just harassing their customer . Jan 17, 2020 Updated by kr.ayush khare There is no money came i have contact with my bank of your transaction id kindly initiate it or oyo have transfer somewhere else give me your bank statement or the account no in which you have transfer this is big fraud done by oyo or online transaction first they are giving new dates then they are giving transaction id they are just mentally harassed their customer i m fed up of oyo and request to consumer complain take strict action against them ... Jan 17, 2020 Updated by kr.ayush khare This is my bank statement i have paid 7572 on 28 nov and i have recieved 1279 on 7 dec and my 6293 is still pending request to consumer complain take serious action against them more than 45 days are over still my amount not came
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