[Resolved]  Oyo Rooms — No acknowledgement of confirmation for refund

I had booked Oyo rooms @ Oyo Red Velvet, Bangalore (Landmark: Naveen Kala Showroom, Marathahalli Bridge, Opposite to GRT Jewellery) on[protected]. In the afternoon of the same day I was informed that the room confirmation is intact. At evening, just sometime before I was about to check-in, I got a message stating that the room has been cancelled due to some reasons. My booking ID: REUQ9374.
I was informed that the refund for the same has been initiated and I would receive a confirmation message for the same. However, I haven't received any such message.
It is quite disappointing considering the bad service from a reputed firm. My contact ([protected]@gmail.com)