[Resolved] Oyo Rooms — no booking bt payment will be deducted

[Resolved] Oyo Rooms — no booking bt payment will be deducted

D Dr. Deepmala from Srinagar, Jammu and Kashmir Feb 15, 2019

Dear dr. Deepmala, your oyo captain is looking forward to host you for confirmed booking cqvp3716at oyo 4679 hotel shantila inn. Awaiting you is a 100% oyo experience - from booking to check-out Check-in: 14th feb, 12 pm onwards Check-out: 15th feb till 11 am No. Of rooms: 1 classic (2x) room Number of guests: 3 adults Hotel name: hotel shantila inn Address: plot no. 47-51, johnstonganj, near railway station, allahabad Map link: http://bit.ly/2r7KEPs Hotel reception: [protected] *t&c - every guest must carry an original govt. Issued address id proof (Pan cards not valid) with address not in the same city as the hotel. We have received a payment of inr 2578 against booking id: cqvp3716 through payu Payment made but no booking at hotel a/c to reception. I hv no refund for this Was this information helpful? No (0) Yes (0)
Mar 20, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry for the disappointing experience. Our relevant team will get this checked and assist you shortly. Regards Team OYO Verified Support Feb 16, 2019 OYO Rooms Customer Care's response Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email hope you'll acknowledge the same. Let us know if you need any further assistance. Regards Team OYO
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