[Resolved] Oyo Rooms — no check in at hotel and refund not given

Rohit.1@

from Delhi, Delhi

Nov 10, 2019

Address: Gautam Buddh Nagar, Uttar Pradesh

Very very bad experience. I book a hotel in chandigarh and pay complete payment online.. During check in hotel at reception they said that we have a problem with oyo since last month so we don't give room to you..
Then i talk to associate of oyo.. But they don't solve my problem. I face lots of problems because next day i had exam.. No refund given to me...
Very very disgusting experience.. Not recommend to book oyo at all...

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Dec 24, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

OYO Rooms Customer Care's response Hello Rohit,

We are very sorry to hear about the trouble you have to face. We would request you to please share the booking details with us so that we can work on it as soon as possible.

Regards
TEAM OYO