[Resolved]  Oyo Rooms — no one helping me for refund extremely dissatisfied with oyoi am complaining about my refund that i pay 3 time more

I made the booking via oyo booking id : yzej7421 so before check in i confirm with oyo they said booking confirm i called hotel then they denied for booking again call oyo mr niranjan he said he resolve my issue but the amount i paid he refund me 489 and i have to pay cash 489 in hotel i agreed but when i reach property no one aware about this and they miss behave and i stand at lobby for more than 1 hour and hotelier ask 3 time more 1500 for check in and near by no hotel available so i am they said they will refund my money what ever i paid at hotel but no one refund me no one help me i called more than 20 time to oyo but no one help me!
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May 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2019
OYO Rooms Customer Care's response
Sorry to know this. Please share your booking ID/contact no. so that we could assist you with this.

Regards
Team OYO
 
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