[Resolved]  Oyo Rooms — no refund after multiple contacts and promises by oyo managers.

Website: Oyo rooms

I cancelled one booking and then i was promised that the refund would be processed within 24 to 48 hrs.. It didnt hapoen and then i contacted customer service no. I spoke to prashant k.. He said wait for 24 to 48 hrs.. It didnt happen and then i got a call from neha singh, then robin and then nishi.. She told me that 650 rs would be refunded now.. They all promised and say wait 24 to 48 hrs for refund.. This is going on and on.. I dont know what and how u guys work.. I even have emails where they promised all this..
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Mar 1, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Jan 20, 2019
Updated by Uchauhan
Booking id NDIF5140
Verified Support
Jan 21, 2019
OYO Rooms Customer Care's response
We will assist you soon.

Regards
Team OYO
 
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