| Address: Mumbai City, Maharashtra | | Website: www.oyorooms.com |
Oyo have worst services and cheated us.
Very poor experience with oyo
We were 20 family members booked with oyo hotel in mumbai, booking id iexz8309 hotel planet plaza 17th to 18th june. We booked 7 rooms with double bed and extra bed. As per picture it was shown in oyo website was very nice bed rooms, but in actual it was very small confined room, room had very narrow space that even extra bed cannot be put up in the space.
Have reported to oyo customer assistance by multiple times to change the room or cancel the booked, but not a single response is received from the oyo help desk even after 48 hours of registration of complaint. And in fact they have snatched our money by not refunding for one reason or another best known to them.
My experience was really pathetic. I would not suggest a single person to book hotels by way of oyo. Oyo services is really very deplorable.
Oyo is not trustworthy means to go for booking. Very bad experience. Waiting for call from the oyo help desk.
Regards,
Darshan dave
Advocate
M. [protected]
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