[Resolved] Oyo Rooms — non reactive approach.

vishal madhukar

from New Delhi, Delhi

Nov 28, 2018

Address: 122002

I think oyo achieved unexpected success in a short time & i also believe it will go down on 2x speed. Employees seems very casual for new business & expecting customers to chase them. This new start up will go down very soon if continue with this approach. I am chasing oyo personnel
For a family gathering but i am not getting proper response from oyo.

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Jan 2, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

OYO Rooms Customer Care's response Dear Guest, Please help us to undersatnd your concern so that we can assist you further along with your booking ID/contact details.

Regards
Team OYO

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Comments

Harley Fie

Nov 28, 2018

SEMUA HITEL BOOKING DI KOTA KINABALU SOLD OUT. Macam mana mahu booking, semua pun sold out. dari NOVEMBER SAMPAI BILA BILA SOLD OUT.

Shubhodeep Sarkar

from Bengaluru, Karnataka

Nov 29, 2018

We have booked an Oyo room for us and our parents in the last leg of our trip.

The hotel denied service just 30 mins before our check in.

At this point we have been following up with Oyo customer care for over 2 hours (stranded on road) and after calling them for more than 5 times now