[Resolved] Oyo Rooms — not allowing me to delete my account and details

Vicky 999

from Bhubaneshwar, Odisha

Nov 26, 2018

Address: Khordha, Odisha

Website: www.oyorooms.com

Hi team..
I registered with oyo application to continue with the bookings..
But its not worth to continue there with the bookings.. So i decided to delete my account with my details..
They r not giving the delete option in mobile application or desktop application available to the end users to get out of it.. Also not maintaining the minimum standard of maintaining the app which had millions o[censored]sers..
So plzz consider this as severity.. And help me in delete my account

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Dec 28, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Please share your email ID with us we'll get the needful done for you.

Regards
Team OYO

Nov 28, 2018

Updated by Vicky 999 Thankx Oyo team for ur help..help me in deleting my account with details..my email I'd is [protected]@gmail.com..

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Comments

tarun ganga

from Bengaluru, Karnataka

Nov 26, 2018

I have made a booking on 17/11/2018, 2:27am for the property oyo13934 and the payment was made through Paytm wallet but booking was not made. When I contacted Paytm customer service, they told that the payment was successful and it has been received by the merchant. I want my refund.