[Resolved] Oyo Rooms — not allowing to delete my account in oyo

[Resolved] Oyo Rooms — not allowing to delete my account in oyo

S saurav0904 from Bengaluru, Karnataka May 27, 2018

Hi team, I have 2 account in oyo rooms and now don't feel the need for both of them and decided to delete one. I have made numerous calls and even mailed the customer server people of oyo to delete my other account but none of them seem to be bothered. I think i should have the right the delete a account that i created. The customer service people are extremely rude and not helpful at all.. I so regret using oyo rooms service. Please help me delete the account as it extremely urgent. Was this information helpful? No (0) Yes (0)
Jun 30, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 27, 2018 OYO Rooms Customer Care's response Dear Saurav, We'll assist you here. Please share your registered details with us here or mail us at [protected]@oyorooms.com and we'll do the needful here. Thanks Team OYO May 29, 2018 Updated by saurav0904 Hi, I have sent you a mail on the email provided above and this is my friend account and he had sent you multiple mails to block the account as you told you cannot delete it but it seems you guys are taking an eternity to do this.. The details of the account is provided in the mail.Can you please block this account and any advertisement that you guys are continuing to send as soon as possible . Verified Support May 30, 2018 OYO Rooms Customer Care's response Dear Saurav, We'll do the needful here. Do let us know for any other assistance. Regards Team OYO
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Comments

saurav0904

from Bengaluru, Karnataka

May 29, 2018

Hi,

I have sent you a mail on the email provided above and this is my friend account and he had sent you multiple mails to block the account as you told you cannot delete it but it seems you guys are taking an eternity to do this..

The details of the account is provided in the mail.Can you please block this account and any advertisement that you guys are continuing to send as soon as possible .

indisaggu

from Gurgaon, Haryana

May 29, 2018

Item not as described. Oyo should closed the App. App is very misleading. Customer service is very rude and unprofessional, they put me on hold for 12 minutes and not respond me.

OYO hold my 3727/-.

Consumer court should ban the oyo from the market.

OYO Rooms Customer Care's response, May 30, 2018

Verified Support

Dear Guest,

We're extremely apologetic to know about your stay experience with us. This is disheartening to us that you are disappointed with our services. Please share your booking id or contact details. We'll get this checked right away.

Regards
Team OYO