[Resolved] Oyo Rooms — not allowing visitors after 6.30 pm

Mehelichatterjee

from Mangalore, Karnataka

Apr 17, 2019

Address: Oyo 22490, Hotel paradise Inn, sjr dental college road, near to madhurai idli shop, munekollala, 560037

During room booking it was not mentioned that visitors are not allowed after 6.30. Suddenly from reception it is conveyed that visitors are not allowed. We have infact paid for 3 days. This is really not good. Our visitors are just for visit and not for staying. All these rules goes with hospitals and not with hotels. Kindly look into the matter. Early action requested.

Meheli
[protected]

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May 25, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

OYO Rooms Customer Care's response Hello Guest.

We would like to inform you that visitors entry are property specific and may vary from hotel to hotel. Please refer our guest policy for the same at https://www.oyorooms.com/guest-policy. Feel free to connect with us at[protected] so that we can assist you better.

Thank you,
Team OYO.