[Resolved] Oyo Rooms — not as per images promised/need refund

mohammad yousuf raza ansari

Feb 10, 2020

Address: Sant Ravidas Nagar, Uttar Pradesh, 221303

I've booked oyo rooms in ajmer frm 10feb2020till13feb2020.
And room is not in usable situation, i booked seeing pictures and its nothing like that.
Everything is broke and dirty. I feel too yuck to stay.

1. Room is dirty
2. Bed sheets are dirty
3. Blanket is not usable
3. Women's hair in washroom and even main mirror
4. Everything is #.

Please refund my money with compensation

+10 photos

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Mar 16, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

OYO Rooms Customer Care's response Dear Guest,

We regret the inconvenience caused to you. OYO Hotels & Homes aim to provide the best hotel booking experience to all its users. Kindly share your booking details so that we can assist you accordingly.

Regards,
Team OYO