[Resolved] Oyo Rooms — not giving rooms. and booking is confirmed

[Resolved] Oyo Rooms — not giving rooms. and booking is confirmed

R raghav agrawal 133 from Noida, Uttar Pradesh Jan 19, 2019

Qhwy9276.. My id is this..in mathura I have booked my rooms for[protected] And[protected], but hotel authority is saying they will not provide any room as they r having there marriage function I have call and complained many times but no proper and legal answer has given to me for this aspects Tell me how to resolve this issue Or otherwise tell me the legal action yo be taken for oyo for this regard Was this information helpful? No (0) Yes (0)
Feb 23, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this.Appreciate your patience and understanding in this regard. Regards Team OYO Verified Support Jan 22, 2019 OYO Rooms Customer Care's response Our team had a word with you and hope we were able to help you. We apologize again for the unease and hope to serve you in the future.
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