[Resolved]  Oyo Rooms — not got proper invoice

Address: New Delhi, Delhi

I have taken one room by oyo in Chennai in hotel The Pearl.
Hotel manager has taken money in advance of Rs 7105 /- and said the you will get invoice in check out time and when i ask him for bill in check out site the he said you will get your bill by oyo on email.i give my email and return back to Delhi but still not got any invoice by oyo.

However he gives me hand made invoice but that is not accepted to our company because it not showing genuine

Please give me invoice or return back my money because it was a official trip and i need to claim it.
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Jun 12, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 12, 2018
OYO Rooms Customer Care's response
Dear Gaurav,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
 
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