[Resolved]  Oyo Rooms — not professional

Hi

I am pankaj kumar visited last manali last week. I booked rooms through oyo app. When i go for checked in, hotel refused to take in. Their concern is there is no room available.

I contacted oyo guy mr. Jai thakur, he did not helped us and even not took my call. Your customer care cancelled booking and told that i cancelled booking. It’s ridiculous.
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Jul 2, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018
OYO Rooms Customer Care's response
Dear Guest,

Our heartfelt apologies for the inconvenience that has been caused to you. This is not the kind of experience we want for our guests. Request you to kindly share your booking id or contact details so that we can work on it for you. Your detail is awaited.

Regards
Team OYO
 
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