[Resolved] Oyo Rooms — not refunded

achal1984

from Gurgaon, Haryana

Dec 17, 2017

Address: 812001

Dear sir
Today i booked hotel room through oyo aap in haridwar hotel radient worth ₹693/-
But suddenly i change my plan due to my health issues. Than i cancelled my booking but refund not credit after taking customer services he said no any refund to you is my booking rule. It's my request please refund my booking amount. That's i spend through paytm
Trns id[protected]
Book id ylhq9436
17/12/17

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Feb 6, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

OYO Rooms Customer Care's response Dear Guest,

We apologize for the inconvenience caused. We've checked this for you and as the booking made by you was canceled on the check-in date itself, after the standard check-in time, therefore, we'll not be able to refund your amount. Your understanding in this regard will be much appreciated.

Regards
Team OYO

Dec 25, 2017

Updated by achal1984 It's Useless App and wastage of mony and time
Thanks