[Resolved]  Oyo Rooms — offer not honored: open the oyo app for 7 consecutive days and get paytm cash o[censored]pto rs. 100

Address: 325, Spaze I Park, Tower B, Sohna Road, Gurgaon, Gurgaon, Haryana, 122002
Website: www.oyorooms.com

Today oyo is synonymous with hospitality. Yet, they engage in exploitative marketing strategies.

I received a notification from oyo, informing me that i would receive upto rs. 100 paytm cash for opening the oyo app for 7 consecutive days. The offer was valid between 16th february – 22nd february 2019. I have followed all their terms and conditions,

1. Open the oyo app for 7 consecutive days and get
Paytm cash o[censored]pto rs. 100 - i did (Screenshots
Attached)

2. The first 10, 000 users to visit the app on 7th day
Will get paytm cash of rs. 100 - i might have.

3. All the other users who visit the app on all 7 days
Will get assured paytm cash of rs. 50 -
I definitely have!

4. Once the user has opened the oyo app for 7
Consecutive days, then only the cashback would be
Processed within 2 days after the 7th day -
Cashback has not been processed

5. The cash would be credited to the mobile number
Registered with oyo - registered from the
Beginning

6. Mobile number needs to be verified to be eligible
For cashback - verified

7. According to rbi’s new guideline, users who have
Not undergone paytm kyc and have exceeded
Paytm monthly wallet limit will not be eligible to
Receive offered paytm cashback - have undergone
Kyc and have not crossed the wallet limit.

You might think, "why not approach oyo's support team?" the problem is, oyo and its support team have been blinded by self-absorption and self-righteousness.in this misguided state, they refuse to accept and acknowledge the proof provided by indignant customers.

They will not call you a liar, they will make you feel like one.

I deserve that paytm cashback and that's all i need.
+3 photos
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Apr 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the inconvenience caused. Please share your contact details so that we can assist you further.

Regards
Team OYO
Mar 19, 2019
Updated by thecog
I have sent the necessary details via direct message on this platform.
 
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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