[Resolved] Oyo Rooms — online hotel booking cancellation refund not paid in time

dhiren radhanpura

from Ahmedabad, Gujarat

May 19, 2018

Address: Rajkot, Gujarat, 360006

Have done booking id mskq3507 and cancelled the same on 5th may 2018 and i have been informed that my refund will be done within 7 to 14 days but till time my refund not even initiated which i came to know while speaking with mr. Amit jakhar on [protected].

I need this amount to be refunded latest by monday 21st may or refund with me with 12% interest from the date of my payment.

Rgds,
Dhiren radhanpura
[protected]

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Jun 23, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

OYO Rooms Customer Care's response Dear Guest,

We apologize for the trouble caused. We're getting this checked for you.

Regards
Team OYO

Verified Support

May 21, 2018

OYO Rooms Customer Care's response Dear Guest,

We want to extend our apologies for the inconvenience that has been caused to you. We had forwarded your concern to our team and we believe that we had the required discussion with you. The same has been resolved from our end ensuring that you get the rest of the amount in your account. Hope that you give us another opportunity to host you soon.

Regards
Team OYO