[Resolved]  Oyo Rooms — oyo 13588 mahaveer international, varanasi owner denied check-in without any valid reason

Address: Varanasi, Uttar Pradesh

Though i was regular customer of oyo but for the first time i was denied to check in oyo 13588 mahaveer international, varanasi even i paid the total amount ie. 693 at the time of booking from the app.
The hotel reception guys along with hotel owner are so rude and savage. When i asked for my booking they said that no rooms are vacant. Atleast 3-4 times they said in more rude and taunting tone that 693 rupees me kaha room milega (Where will you get a room at rs. 693). Due to which i suffered alot.
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May 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the inconvenience caused to you. Our relevant team will get in touch soon.

Regards
Team OYO
Verified Support
Apr 05, 2019
OYO Rooms Customer Care's response
Our team attended the concern diligently here. We assure you such instances will not take place again. Let us know for any related assistance.
 
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