The property which I booked was OYO, but name of the place is Shanthi anand Mahal, local marriage hall and the person was fully drank. The place is mid of forest, not even signal house nearby and no people staying in there. Rooms very smelly and not neat. Asked refund and they agree case ID [protected]. Now they are ignoring to refund. Cheating customers. Visit the property you will know how it is. Not even 1% safe for family.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy
Feb 17, 2021
Updated by Shilpa Arul Issue not resolved
Verified Support
Feb 18, 2021
OYO Rooms Customer Care's response Hi, as checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment