[Resolved] Oyo Rooms — oyo b2b representative complaint

Naman khetarpal

from Gurgaon, Haryana

Jan 16, 2019

Address: Faridabad, Haryana, 121001

Hi team

I am calling from skygo travels & i am a b2b agent member of yours. My sales agent who introduce me to oyo does not respond me regarding any booking. Neither he is picking my phone nor replying to emails. I want to dis continue my with oyo. He said he is on leaves after so many dates and will not help me

Agent name : surya gadepalli
Email id : gadepalli. [protected]@oyorooms.com
[protected]

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Feb 24, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Our relevant team will get in touch and assist you shortly.

Regards
Team OYO

Verified Support

Jan 19, 2019

OYO Rooms Customer Care's response Dear Naman,

We believe our team contacted you and came up with a solution as per your expectations. We do not want our guests to suffer from any inconvenience and for the same we're again extremely sorry. Considering your feedback the relevant team will work on it aggressively and make sure that you do not face the hassle again. Hope you give us another chance to host you.

Regards,
Team OYO