[Resolved]  Oyo Rooms — oyo call center bad communication

Address: OYO CALL CENTER, East Singhbhum, Jharkhand, 831035

Today i called around 1430 to 1500 hrs. I told one executive to check the hotel in jamshedpur near xlri campus, jamshedpu. I told him that, i want to check nearby hotel near xlri campus, he heard as temple temple he was repeatedly saying temple i am repeatedly telling him not temple its campus campus campus still he could not hear properly i told him atlast campus with high voltage voice then he said camps. Is this kind of people you keep in your call center they do not have good communication skills also. They are wasting our energy its very hard to say that your people are very pooor pooor and worst in your organisation.
Was this information helpful?
No (0)
Yes (0)
Feb 29, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2020
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. We always want to meet our guest expectation. We have forwarded your feedback to the concerned team. We assure you to have a hassle-free stay in the future. Let us know for any other assistance. ~Dia
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6587
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information