Address: Surat, Gujarat, 395002 |
Dear team,
We booked rooms with oyo rooms but they shifted our booking to another hotel at last time, they shifted us 12kms away from where we booked our hotel,
When we told them that what kind of joke is this and why are they shifting us to another property when we have already done prepaid booking for hotel at vesu road, we had work at vesu road only, they told us that you can cancel this booking, and book another hotel and we will pay u the difference amount for booking that you are paying extra, share the invoice of hotel and we will pay u the difference amount, as guided by them we shared the invoice and asked for difference amount
Now they are not paying the difference amount and are not responding.
Booking id : tqlw3785, opil6790
Contat no : [protected]
Email by oyo has been attached in screenshot
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