Oyo Rooms — OYO - Cancelled the booking but not getting any refund

I have made a booking on with OYO Rooms by mistake just analyse the price, and i cancelled the same booking on the same day under the policy norms of OYO rooms, i get the status on the app that my booking is canceled and But there is no any mention of cancellation policy regarding online booking. But they are charging cancellation charge unnecessarily with the full amount. They are not responding to calls or their chat Facility. I just want to know what the will cost. But it takes me to pay. By mistake, I got paid. I just want to get my money in any way. I just got cheated by them. I want my money back. Please do something tried to connect with their support teams several times, but they don't give me a resolution on this. I tried to chat with them but there are just auto-generated responses. Here are the details-

Booking ID : CSGD7415
Booking date : 2nd Jan 2022
Cancellation date : 2nd Jan 2022
Registered No : [protected]
Name : Ashish
Hotel Name : OYO Flagship 65277 Prayag Villa
Amount : Rs 262
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OYO Rooms customer support has been notified about the posted complaint.
Jan 04, 2022
Updated by Ashish0529
This ammount is not the full payment.
It is partial payment, which done by mistaken or made me to do that.
Verified Support
Jan 04, 2022
OYO Rooms Customer Care's response
Hi, we have raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.

~Team Oyo
Jan 06, 2022
Updated by Ashish0529
Its already two day passed away. No update from yours ead. Please help with me.
Verified Support
Jan 07, 2022
OYO Rooms Customer Care's response
Hi, our team is working on it. Please be assured that your problem will be resolved.~Abhi
Verified Support
Jan 07, 2022
OYO Rooms Customer Care's response
Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO
Jan 08, 2022
Updated by Ashish0529
I am not satisfied with your solution.
I want my refund
 
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