[Resolved]  Oyo Rooms — oyo hotel bachchan palace not delivered what was committed

Highly disappointed with oyo. This is first experience and looks like will be last experience. The hotel location is poor inside a gali with conveyance issue. Rooms were booked for 3 adults whereas they provided the arrangement for 2 adults and 3rd have to sleep on floor. Whereas we were charged for 3 adults. Tried to contact customer care no responce from oyo side.

Pl refund my money...
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Mar 19, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2019
OYO Rooms Customer Care's response
We regret the inconvenience caused, Please share your booking ID/contact no. so that we could assist you on priority.

Regards
Team OYO
 
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