[Resolved] Oyo Rooms — oyo hotel owners beat customers

rk123482

from Noida, Uttar Pradesh

Nov 13, 2018

Address: 173217

We were a group of 15 riders. We went to oyo mountain view resort chail.

The owner of the hotel didn't provide us the bill of our stay. After demanding for long and requesting for it he called the local goons and thrashed our members.
We had some ladies also with us, thy misbehaved with them as well.

When we called the local police, they supported the hotel owner and were not registering our complaint.
Thanks to the sp city who supported us for it and we were safe.
Waited good 6 hours for this

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Dec 15, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO