[Resolved] Oyo Rooms — oyo package team issues with cab

dilshan khan

from Chennai, Tamil Nadu

Feb 21, 2019

Address: East Singhbhum, Jharkhand, 831001

Pkg - ziyk637,
I want to canceled you package now bcoz already one day loss just bcoz your cab issues can u give me my one day back then why i go with your package. Bcoz he is want to refund can bcoz he decided to postpone the plan and stay one day more gangtok please any how you refund my amount otherwise i definitely action your company and i disclosed this matter in social side bcoz you guys are cheat me.

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Apr 4, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO

Feb 22, 2019

Updated by dilshan khan bookid id is - ZIYK6378

Verified Support

Feb 24, 2019

OYO Rooms Customer Care's response Dear Guest,

Thank you for the details. Our team will connect with you regarding this.

Regards,
Team OYO

Verified Support

Feb 28, 2019

OYO Rooms Customer Care's response We at OYO are all ears for your concern and we really apologize for the trouble caused. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance