[Resolved]  Oyo Rooms — oyo refund for my booking

Website: www.oyorooms.com

Booking i'd : bky18401
Amount paid : 7362
Refund amount : 7362

I was booked rooms for 15persons in capital o 29130 brindhavan hotels on the date 23rd november 2019.. Hotel manger called through oyo number and asked for my personal number and he talked rudely and thretened that he will not allocate room for me. Suddenly i was complained to customer care and asked other property. But from customer care side they supported property manager. And finally asked me to cancel booking and my money will refunded. After i canceled the booking it is shown as not refunded. Second time on called oyo and asked for refund. He said he started the process within 2 hours you will get call. Till now i didn't received any call from oyo. Customer care told that they refund my money. But no steps have been taken. Kindly resolve this problem.