[Resolved] Oyo Rooms — oyo room below basic standard

vishal.k.agrawal

from Bengaluru, Karnataka

Oct 22, 2017

Address: Chittoor, Andhra Pradesh

Website: www.oyorooms.com

I booked an oyo flagship 061 room in tirupathi. I checked in at 1:00am (22/10/2017) to end up in a piece of crap! The wall paint is peeled off, table is infected, there is water leaking from ac, floor tiles are broken, main door latch is broken, bathroom door is completely non-functional. Please see the photos and video to get the feel of this crap!

+7 photos

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Nov 23, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

OYO Rooms Customer Care's response Dear Vishal,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO