[Resolved] Oyo Rooms — oyo room booking issues

BABLU KUMAR SAH

Jan 29, 2020

Address: Jaipur, Rajasthan

Dear sir,

I have booking hotel room at jaipur through oyo customer care number and after reaching at hotel for check in, then hotel manager have charged over amount than previous booking at customer care number and again call to oyo customer care for this issued, they have not provide any solution.

Oyo have mis guide to us for room booking hotel

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Mar 2, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jan 29, 2020

Updated by BABLU KUMAR SAH My Booking Id SKLW4913

Verified Support

Jan 30, 2020

OYO Rooms Customer Care's response Hi Guest,

This is not the kind of experience we would want for any of our customers. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.

Regards,
Team OYO

Jan 30, 2020

Updated by BABLU KUMAR SAH Dear Sir,

My Complaint have been resolved by Vineet Sinha Sir,

Thanks to OYO Team for co-operate with us.

Verified Support

Jan 30, 2020

OYO Rooms Customer Care's response Hello Bablu,

We worked on the concern raised and have communicated the needful resolution over the call. We again apologize for this and assure you we’ll take care of your stay in the future. Let us know for any further assistance.

Thank you
TEAM OYO