Oyo Rooms — Oyo rooms complaint refund

Address: OYO

Website: OYOROOMS.COM

Where is the good news . no refund received. please reply to my email i will give more details.following up for more than 30 days

Please reply by email OYO ASKED TO CANCEL THE BOOKING AND NOW FOR GIVING REFUND. WHY MULTIPLE TIMES FOLLOWING UP WHAT YOU ARE DOING OYO I DO NOT UNDERSTAND.
IM SENDING MESSAGES AND CALLS AND NO ONE IS BOTHERED AT OYO TO GIVE ME REFUND

Till now refund not received as i updated bank details OF Bank
how many days i have to keep waiting

Please expedite and i have given bank details of Central Bank of India

Please reply by email.

Regards

Raghuram
------ Forwarded Message ------
From [protected]@oyosupport.com
To [protected]@gmail.com
Date 11/25/2024 12:58:31 PM
Subject Re: Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource Type: Booking |
Hey there!
Good news! We've resolved your concern regarding Check In Issue:property block and close.
Customers are in the ❤️ of everything we do and as per our telephonic conversation, your booking is already cancelled. We have initiated the refund of INR.11771 which will reflect in your same source of payment within the next 7 to 14 working days.

Lastly, we have a have a teeny tiny favour to ask of you. You'll soon receive another mail asking for your feedback and we humbly request you to let us know what you think.

Please note that you can now easily modify your bookings, know hotel policies, get resolution for escalations and claim refund by clicking on 'Need Help' on the OYO app.

We look forward to welcoming you to our comfy, sanitised abode soon 🤗🏨

Stay peachy, stay safe!

------ Original Message ------
From "Gansai Raghu"
To "[protected]@oyosupport.com"
Date 11/25/2024 12:23:40 PM
Subject Re: Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource Type: Booking |

Oyo only asked to cancel we Cancelled

Expecting full refund she promises the same

+[protected] she promises full refund
She only asked to cancel

Sent from Outlook for Android
From:[protected]@oyosupport.com
Sent: Monday, November 25, 2024 11:54:30 AM
To:[protected]@gmail.com
Subject: Re: Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource Type: Booking

Hey there!

Hope you're keeping well.

This is regarding Check In Issue:Tie up/Recon Issue concern you raised on (date).

We called but couldn't reach you. Please share an alternate number so we can get in touch ASAP and ensure a timely resolution. You can always select the 'Need Help' on the OYO app to resolve escalations and claim refunds. It also helps you to modify bookings and know more about our hotel policies.

We look forward to welcoming you to our comfy, sanitised abode soon 🤗🏨

Stay peachy, stay safe!