[Resolved]  Oyo Rooms — oyo rooms gst tax invoice not provided for my stay

Address: Visakhapatnam, Andhra Pradesh, 530005
Website: www.larsentoubro.com

Oyo rooms are not providing me the gst tax invoice for the following booking from in the name of my employer larsen and toubro having gstin :37aaacl0140p2zh

-booking id: lcik9184
-hotel details :
Oyo 3762 swamini niwas,
Swamini building, valentine apartment, opptarment compound, pimpri
Pada, water tankrd malad east, mumbai
-amount: 9467
-bill dated: 30th november 2018

As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice specifying customer gstin no and gst amount deducted. Oyo is only providing me the payment receipt, which is of no use to me, and firm where i am working is not accepting my claim since the same cannot be used for taking gst credit.

I have called them for many times but in vain, they are again sending the invoice in which only amount is mentioned.
+1 photos
Was this information helpful?
No (1)
Yes (1)
Jan 21, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
OYO Rooms Customer Care's response
Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
Dec 19, 2018
Updated by Maddy_23
Oyo rooms promised me the issue would be resolved in 24 hours, but still I haven't received my invoice copy. No prompt action is being taken from Oyo Rooms.
Verified Support
Dec 21, 2018
OYO Rooms Customer Care's response
Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email on your email id hope you'll acknowledge the same. Let us know if you need any further assistance.

Regards
Team OYO
 
1 Comment

Comments

I have booked room with Oyo on two different days, Amount got deducted twice from my account on both day and still didn't got the refund for both dates.

Refund should come automatically but didn't got that.

Booking Date : 3 sept 18 and 24 sept 2018.
OYO Rooms Customer Care's response, Dec 18, 2018
Verified Support
We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID as well with us.

Regards,
Team oyo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6587
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information