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[Resolved]  Oyo Rooms — oyo rooms not allowing me to delete my account

Address: New Delhi, Delhi

Oyo doesn't allow me to delete booking history either on the app or even when i have called them multiple times. This is a privacy issue and oyo doesn't seem to be bothered even after multiple requests. I'm greatly aggrieved and want my details removed immediately so it doesn't fall in wrong hands.
Such data can be used to blackmail unsuspecting people and fraudulent transactions too could happen
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Jun 17, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 12, 2018
OYO Rooms Customer Care's response Dear Guest
We want to extend our sincerest apologies for the trouble. Thank you for bringing this to our attention which would help us to improve our services for you. We understand that apologies would not mend the suffering and for the same, your feedback has been taken into an account. Request you to kindly share your registered contact detail or booking id with us at [protected]@oyorooms.com and we shall look into the concern highlighted at the earliest.
Regards
Team OYO
May 12, 2018
Updated by SKaran70 I have responded from my email ID with details. Please do the needful.
Verified Support
May 14, 2018
OYO Rooms Customer Care's response Dear Guest,

We have shared the required details regarding the matter over email. Let us know if you need any further assistance.

Thanks,
Team OYO
May 14, 2018
Updated by SKaran70 Thanks. Please update me after deleting my account. I would no longer like to keep it.
Verified Support
May 15, 2018
OYO Rooms Customer Care's response Dear Karan,

We would like to inform you, your registered details have been deactivated and unsubscribed. Do let us know if you need any further assistance.

Thanks,
Team OYO
 
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Comments

Oyo doesn't allow me to delete booking history either on the app or even when i have called them multiple times. This is a privacy issue and oyo doesn't seem to be bothered even after multiple requests. I'm greatly aggrieved and want my details removed immediately so it doesn't fall in wrong hands.
Such data can be used to blackmail unsuspecting people and fraudulent transactions too could happen
Reply
OYO Rooms Customer Care's response, Jul 11, 2018
Verified Support
Sakshi, Please inbox us your registered contact no. so that we can assist you. ~Karsh
OYO Rooms Customer Care's response, Jul 11, 2018
Verified Support
Sakshi, Please inbox us your registered contact no. so that we can assist you.

Regards,
Team OYO

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