[Resolved]  Oyo Rooms — oyo rooms - not let check in after paying all money in advance

Sir/ma'am,
I am shantanu shukla this week i was at dharamshala, himachal pradesh. Were i booked an oyo through oyo rooms "oyo 14420 hotel green woods" name of the hotel to be particular for 4 persons 2 boys and 2 girls (Shantanu shukla, deepesh, shriya jain, dimple tewani) with the oyo account of ms. Dimple tewani on[protected] late night and we had to pay all the sum of rs. 1840 at the same time while booking the hotel which was about 6-7 km from our current location which took about 35-40 mins to reach (As dharamshala is a hilly area) when we reached the hotel @1 am[protected] we saw that the hotel is locked then we tried calling the oyo team 3-4 times who gave us 3-4 contact no. Of the hotel reception who nobody picked. While all this happened from 1:00am-3: 00 am we were just standing on the street where there were no street lights with 2 girls with us that was so unsafe as it was really a new place for us and because of oyo rooms this all was happening with us after even paying all the money that was required for booking the oyo them we had to travel all night on our activa in search of rooms to sleep whole night then at 4:30 am we came to the dharamshala bus stand were we had to check in to a room which was not clean at all and we had to pay hell of an amount for two days as we checked in there at 5:00 am and there was no chance that we could checkout the room at11:00 am as we had no other option as there were no other rooms present near to us and we were tired of finding the rooms and after that we had to complain to oyo rooms in the morning 3-4 times that we faced these issues while talking to different representatives who put our all on hold for several times. It was really a horrible experience with oyo rooms regarding which we seek justice.