[Resolved]  Oyo Rooms — oyo total holiday package

Address: 110092

I have booked andman package from oyo total holiday, the worst decision of my life. The sales team took rigourous follow up till late evening hours till the time payment was not made by me, the entire situation changed post the payment. Its almost 15 days since i made the payment and no hotel vouchers shared. When call mr. Dimple nagpal and his manager mr. Sajan they assure me the file is transferred to operations team. I tried connecting with operation team initially they told me its in process, now they are again redricting me to mr. Dimple. I am unable to understand the unprofessional attitude of the oyo total holiday manforce. I want refund of the money paid.

Kindly look into the matter earliest.

Xijr7286

Regards
Madhur tandon
(M) - [protected]
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Mar 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
OYO Rooms Customer Care's response
Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
Verified Support
Feb 02, 2019
OYO Rooms Customer Care's response
Our concern team contacted you and the needful has been communicated. We would like to request you to kindly share your future booking ID with us so that we can take care of the same. We further assure you such instances will not take place in the near future.If, you need any further assistance please let us know. ~ku
 
2 Comments

Comments

The location which is shown is different its inside a dark lane where they are cheap coward, quality concern is so much not at all safe
Mail many times but not resolved yet...
Booking( JDIY9027 ) Escalated, Hotel - OYO 23610 HOTEL KARANI DARSHAN

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