| Address: #69 First Floor, 15th A Cross Rd, Malleshwaram,, Bengaluru, Karnataka 560055, Bangalore, Karnataka, 560055 |
It is becoming a horrible experience for us to choose oyo.
Booking: dexi3465firstly we have booked spot on 65237 the hangout beach hutsthen i got a message that my hotel has changed then i talked to ms. Chanda she assured me that no changes in my current hotel booking. Then suddenly i got a message that oyo has changed my hotel to spot on 61339 swami samarth guest house and asked for more money inr 18000/- which i denied to pay and the hotel looks so ugly compared to previous one. I talked to ms. Priya yadav. Without asking me they have changed the amount and told we will bear the cost now no need to pay extra for spot on 61339 swami samarth guest house. As i didn't like this hotel so i asked for alternatives, they gave me an option and told me there will be no extra cost. I talked to mr. Kunnal. Hotel suggestions:-01. Goa2813 - spot on 61339 swami samarth guest house spot02. Goa2594 - spot on 42039 oasis guest house spot03. Goa2976 - spot on 65026 hello guest house 1 spot04. Goa2940 - spot on 64361 casa arambol homestay spot05. Goa2789 - spot on 60009 grand hidden village spottoday morning i told to book spot on 64361 casa arambol homestay, so now customer care telling me that i have to pay extra to get this booking. This is very unethical, i am also working in the hospitality industry and this is not the way to treat any client.
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