[Resolved]  Oyo Rooms — package booked for himachal

Address: 400080
Website: oyorooms.com

19/o5/2018. My phonenumber [protected]. This is regarding the package i booked for himachal pradesh. My package number bopuo134. It wasbooked for family of 4. With extra bed in twin sharing basis with dinner. The travel was to start from 20/05/2018. All dal and payment was done.
Just before the travel to start i get the message from tour operator that i have to now pay extra for bed and dinner as they are getting some issues with the property.
I find this as a pure cheating business to loot extra money from the customers and harass them just before the journey begins and to make them helpless.
I tried calling the customer care number [protected] multiple times. It was switched off. Second number [protected] which was all the more shocking to notice their behaviour. We were able tohera themwell but they disconnected our call saying its not audible. It was20 times wetried calling them from different number. Every time without solving issues they did these.
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Jun 21, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
OYO Rooms Customer Care's response
Hi Renu,

We apologize for the trouble caused to you. Our team is working on your concern and will connect with you soon regarding this.

Regards
Team OYO
 
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