[Resolved]  Oyo Rooms — pathetic oyo service at oyo 2407 gera m1

Address: New Delhi, Delhi

Hello team oyo,

My name is ritvik
I staying in the above mentioned oyo room -205 as on dec 1 2018.
The service in this oyo is completely disgusting.
There is no hot water provision. Despite, several requests to provide hot water it wasn't arranged.
Television also doesnt work.
The bedsheets and pillow covers are extremely dirty. I requested the room service to replace those but they told me the don't have extra. So now i have to sleep on dirty bed.
The bed is torn and there is no ventilation in the room. Even the exhaust is broken.
Everything in this oyo is broken. I don't know why i am paying for such pathetic hotel service.

And they also haven't provided me with facewash and soap that is always provided by oyo.

Please look into this.
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Jan 9, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the trouble caused to you. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
 
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