[Resolved] Oyo Rooms — pathetic services oyo 136 sec 45 noida

sg4618

from Noida, Uttar Pradesh

May 25, 2018

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: oyorooms

I have booked a room with oyo it was looking very nice but when i checked in nothing was working properly i. E door lock, shower, no bucket was available no soap, tv was not working, towel was torned completeley is even almirahs dont have handle. I have all the photos if required. I requested them to change the room they told you have manage, we dont have anything although only 2 rooms were occupied. Totally pathetic staff, room and services and i would highy recommend never ever go with oyo and i have uninstalled the app and will never do the same mistake.

Booking id:- chir1907
Contact:[protected]

+3 photos

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Jun 26, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

May 25, 2018

Updated by sg4618 Would like to add that AC and wifi is also not working and no one is here to listen us and its 12:30 some how we have to spend our night

May 25, 2018

Updated by sg4618 no mineral water is available

Verified Support

May 25, 2018

OYO Rooms Customer Care's response Dear Guest,
We understand the terrible experience that you had to go through. A disappointed guest is not what we want for us. We're extremely apologetic about this. Please allow us time. We'll soon come up with the resolution.

Regards
Team OYO

Verified Support

May 26, 2018

OYO Rooms Customer Care's response Dear Guest,

Our heartfelt apologies for the disappointment you had in us. Such kind of experience is never encouraged for our guests and for the same, our team got in touch with you assuring for your future stays. Hope that you can give us another opportunity to host you soon and mend what has not gone right for you.

Regards
Team OYO