[Resolved] Oyo Rooms — Pay online money for hotel but hotel was closed before 2 months

Predeep c. K

from Mumbai, Maharashtra

Oct 3, 2021

Address: 01- national highway, near dhansar bus stop, mumbra panvel highway, kirwali, mumbai

Yesterday 02/10/2021, I book a hotel, Spot on 63743 Jayesh lodging and boarding, booking I'd IALI0632. I pay all amount online but when I reached at hotel they was saying that hotel was closed before 2 month's we not getting any oyo booking.
But I allredy pay whole amount for hotel.
So please I want to refund my money as soon as possible.

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Oct 10, 2021

Complaint marked as Resolved

Thank you

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

OYO Rooms Customer Care's response Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Dia

Verified Support

Oct 06, 2021

OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us. ~Team OYO